|
11329924
|
2024-12-30
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Credit inquiries on your report that you don't recognize
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-06
|
|
|
6474285
|
2023-01-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2023-01-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-24
|
| Complaint What Happened |
I contacted XXXX ( XXXX XXXX ) in early XX/XX/XXXX to cancel my account. XXXX informed me I could cancel any time prior to XX/XX/XXXX ( the end date of the current cycle ) by returning all equipment. I returned the equipment on XXXX XXXX at which time XXXX informed me there were no pending or further charges. However, XXXX subsequently charged my credit card on XX/XX/XXXX, over one month after cancelation. I disputed the charge with my credit company on XX/XX/XXXX, who in turn contacted XXXX on XX/XX/XXXX requesting evidence that the charge was legitimate, e.g., an account extract. XXXX could not provide evidence and the dispute was resolved in my favor on XXXX XXXX XXXX Following the favorable XXXX re-invoiced the charge of {$160.00} and now claims I have a past due balance. I have reported the issue to the XXXX To-date XXXX has no proof that their bogus claim is legitimate. However they have referred the matter to a collection agency, Collection Bureau of XXXX XXXX who is contacting me via phone and mail in a harassing manner.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3122708
|
2019-01-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2019-01-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-01-11
|
| Complaint What Happened |
XXXX Sent my account into collections for the amount of {$270.00}. I never received a bill or an invoice from XXXX stating what I owed them for. I checked my credit a few months back and saw a collection from a company called " CLLCN BUREAU OF THE HU ''.
I disputed this information a few months back and never received any response from the collection agency. They didn't return any of my letters but insisted on keeping the account on my credit report. The company has not marked the account as disputed in the 30 day time frame from the original receipt despite my multiple attempts on having them validate the debt.
I am attaching all three letters that was forwarded to the collection bureau of the hudson as well as the proof that they received all three letters
|
| Consumer Consent Provided |
Consent provided
|
|
|
2402749
|
2017-03-24
|
Incorrect information on credit report
|
Credit reporting
|
|
| Issue |
Incorrect information on credit report
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Credit reporting
|
| Sub Issue |
Account status
|
| Date Received |
2017-03-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-03-24
|
| Complaint What Happened |
I made a payment arrangement with CBHV and sent a written request to remove all verbiage pertaining to dispute and to report accurately to all XXXX credit agencies to reflect the 6 months of on time payments as agreed. To this day they have not responded adequately.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6806892
|
2023-04-06
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2023-04-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-11
|
| Complaint What Happened |
this account was put in my credit report falsely. I want it removed
|
| Consumer Consent Provided |
Consent provided
|
|
|
7419244
|
2023-08-17
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2023-08-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-20
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6850618
|
2023-04-17
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2023-04-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-17
|
| Complaint What Happened |
this dept is not mine I called the company previously several times. I offered to pay because I didn't want in my credit report they refused to take money now this thing is in my credit report. I did not get this account my daughter ordered cable I 2020 when coded started she is responsible foe the bill. I did not t this bill what license did they get to show proof that I got this bill
|
| Consumer Consent Provided |
Consent provided
|
|
|
6409186
|
2023-01-07
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
No
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-01-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-07
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1100656
|
2014-11-04
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2014-11-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-11-20
|
| Consumer Consent Provided |
N/A
|
|
|
4589430
|
2021-07-30
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2021-07-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-07-30
|
| Consumer Consent Provided |
Other
|
|
|
4755906
|
2021-09-27
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Investigation took more than 30 days
|
| Sub Product |
Credit reporting
|
| Date Received |
2021-09-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-09-27
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1112362
|
2014-11-12
|
Improper contact or sharing of info
|
Debt collection
|
|
| Issue |
Improper contact or sharing of info
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Contacted employer after asked not to
|
| Sub Product |
I do not know
|
| Date Received |
2014-11-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-11-12
|
| Consumer Consent Provided |
N/A
|
|
|
5869856
|
2022-08-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2022-08-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-11
|
| Complaint What Happened |
XXXX has been predatory sending us false bills and wrong information- I will start back in XX/XX/2022. My husband sent in our cable equipment and cancelled our cable service. XXXX sends a full bill cable/phone/internet for {$390.00} including billing us for 4 DVR cable boxes. I was furious and decided I would handle the matter as my husband has a busy and demanding finance job. We didn't see a cable bill for XXXX or XXXX but they insisted we owed them for XXXX.
I called them several times and no one helped. We decided at this point after over 12 years of being their customers that we wanted nothing to do with them. After looking into different options we decided we were going to switch our internet service to XXXX for XXXX.
We called XXXX and had our appointment scheduled so that at the very start of XXXX we would have Internet Service and immediately return our modem and cancel service with XXXX. At this point XXXX offered us several free months of service and a rate less than what we were paying XXXX. I explained we had a contract with XXXX and they explained we had a certain amount of time to cancel the contract. After the headaches we went through with XXXX I decided to not accept their offer and just move on.
In XXXX XXXX sent my husband a bill for {$210.00} for a billing cycle XXXX for Internet when I had CANCELLED. That was it for me. I decided to look back at what was claimed to be owed and what we had paid.
I have the receipts still with my husbands name proving he returned the cable equipment so that we would not be billed in XXXX. I also kept the receipts showing I returned the modem at the start of XXXX. I finally complained to corporate and cc : XXXX the FCC. Of course then I heard from them. Corporate was going to do an " investigation '' XXXX in their investigation claimed that I " ME '' sent back the cable equipment when I still have the receipt from XXXX showing it was my HUSBAND. Also, we no longer owe {$210.00} but now {$45.00}. Meanwhile I had looked back at all the receipts/paid service etc and they owe us {$170.00}. We over-paid!!!!
28 days after XXXX XXXX XXXX investigation '' we received a letter of notice of intent to collect by the Collection Bureau of the Hudson Valley XXXX I reached out to them, XXXX and the FCC with all of my receipts and evidence supporting that XXXX actually owes us.
After YEARS of paying close to $ XXXX for service by XXXX and declining a service with them for less than what I am paying XXXX I would not make a big deal out of {$45.00} except that is unethical to just go and bill and send to collections whatever you feel like. Not to mention my husband is in finance and sending him to collections can hurt his credit score and any potential job offers.
I have since sent a detailed description of what transpired and CC : XXXX XXXX, XXXX XXXX of the Hudson Valley and the FCC on this matter.
The form says do not include personal information but if you want the receipts or emails I would be more than happy to provide this to you. I have all the PROOF!!
|
| Consumer Consent Provided |
Consent provided
|
|
|
2444107
|
2017-04-20
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Non-federal student loan
|
| Date Received |
2017-04-20
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-04-21
|
| Consumer Consent Provided |
N/A
|
|
|
3801987
|
2020-08-18
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2020-08-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-08-18
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3716436
|
2020-06-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was already discharged in bankruptcy and is no longer owed
|
| Sub Product |
Other debt
|
| Date Received |
2020-06-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-06-25
|
| Complaint What Happened |
Collection Bureau of Hudson Valley put a negative collection account on my credit file regarding a optimum bill in the amount of {$290.00} this was included in a bankruptcy in 2019. I never received notification from them.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8890842
|
2024-04-30
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-04-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-04-30
|
| Consumer Consent Provided |
Consent not provided
|
|
|
12607626
|
2025-03-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Collection Bureau of the Hudson Valley, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2025-03-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-22
|
|
